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With the ever-evolving business landscape, employee engagement has become a crucial metric for organisational success. Companies are increasingly recognising the importance of upskilling their managers to be effective leaders who can navigate the complexities of employee engagement. One significant tool in achieving this is the use of employee voice platforms, which enable organisations to gather feedback through surveys, and leverage reporting tools to drive actionable insights. In this blog post, we'll delve into the benefits of upskilling managers and highlight the advancements made in the survey reporting dashboard in our own employee voice platform, Hive, ultimately enhancing managers' ability to make informed decisions for improved engagement. The significance of surveying and reportingLet’s start with why we’re making improvements to our surveying and reporting. Surveys serve as a powerful tool for organisations to tap into the collective insights and sentiments of their workf
At Hive, we understand that HR directors are tasked with the challenge of embracing data-driven choices to elevate employee engagement. Recognising the importance of this, organisations are turning to innovative solutions such as employee voice platforms. They have the power to enable HR leaders, cultivate insightful decision-making, and enhance overall organisational efficiency. In this blog post, we explore how Hive's advanced surveying and reporting capabilities support HR leaders, providing them with indispensable tools for strategic decision-making and fostering a culture of continuous improvement. Unveiling the strategic landscape At the core of strategic HR leadership lies the ability to comprehend the collective pulse of the workforce. Surveys enable organisations to collect feedback, identify strengths, and address challenges. Reporting tools complement surveys by transforming raw data into actionable insights, creating an environment where employees feel heard and aligned w
More efficiency. More accuracy. Less admin. What is a HRIS Integration? Why should you integrate your HRIS with Hive? Which HRIS platforms can I integration Hive with? How can I get set up? Integration Process Things to be aware of...What is a HRIS Integration?By integrating your HRIS into Hive, your employee user data will always be accurate and up to date— without you having to lift a finger. Once integrated, any changes you make in your HRIS will be automatically replicated in our platform. So you can rest assured that everyone will receive the right invitations to have their say—allowing you to fully embrace continuous listening and Hive’s real-time feedback channels. Why should you integrate your HRIS with Hive?Work smarter, not harder - Once you’ve integrated, you’ll never have to manually amend your user data. So one less thing on your pre-survey to-do list, and one less system to update when something changes.Streamlined segmentation - Using the workforce demographics from you
Hive is 100% committed to providing world-class support to our customers. Whether that’s via support articles here on Hive+, via your customer success manager or working with our support squad. We’re here to make it easy. To make sure we can respond to your support request in a timely and effective way, we have our support service level agreement (SLA). Using the information below you can quickly see how long it will take us to help you with certain queries. You may even be able to do some tasks yourself with the help of the support articles linked. Support Category Service Level (Working Days) Additional Services (Enabling Features) 1 Day Individual Admin/Manager Access and Amends 3 Days Bulk Admin/Manager Access and Amends 10 Days Amend Open Survey 2 Days Bulk Hive-Five Reminder 1 Day Bulk Suggestion Reminder 1 Day Bulk Survey Reminder 1 Day Campaign & Survey Setup 3 Days Customise Email Templates 3 Days Customise Hive Fives 3 Days Customise Open
Data SyncWhen you send a Hive survey, a copy of your user data is taken and stored in your Hive. This includes attributes and segments for all employees. If an employee has a certain ‘Team’ or ‘Manager’ etc., changing this information in the user section of the platform after a survey has been sent will not have any effect on that survey or any previous surveys. To do that you’ll need a data sync.What is a data sync?A data sync is the process of retrospectively updating your user data for a survey that’s already been sent. This is useful for a few scenarios:A user has changed departments since the survey was sent Your organisation’s structure has had changes since a survey launchedIf you’re not sure if a survey sync is suitable, just get in touch with our support team who will be able to assist.Risks and WarningsThere are a few things to bear in mind with a data sync: A survey sync will update your entire survey, not just specific attributes. This means if any other data is change
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Hive’s universal engagement measure—an accurate and easily trackable snapshot of how your people are feeling at a glance. 📈 Simplified and consistent engagement tracking👀 Get an idea for how your people are feeling at a glance☝️ One metric to measure the success of people-focused activities What is Hive’s engagement index?Backed by People Science, Hive’s engagement index is the average of three metrics: Advocacy (eNPS question): How likely are you to recommend our organisation as a good place to work? Pride: I feel proud to work for this organisation Loyalty: I rarely think about looking for a job with another company With this index, you’ll be able to see an accurate snapshot of how your people are feeling at a glance, and track that consistently over time. How do you use the engagement index?To use the engagement index in your next survey, go into Hive’s survey builder tool and create a new Engagement Survey (you can’t include an engagement index in a Custom or eNPS Survey). No
Hive Customer Launch Executive, Alisha Patel, explains how to understand the feedback you get from your free-text survey questions.
Hive Customer Launch Executive, Alisha Patel, runs through the Hive dashboard—explaining exactly what you can find on that screen and what you can do from there.
Hive Customer Launch Executive, Harry Wright, explains how you can easily download your survey feedback as shareable reports.
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