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Data SyncWhen you send a Hive survey, a copy of your user data is taken and stored in your Hive. This includes attributes and segments for all employees. If an employee has a certain āTeamā or āManagerā etc., changing this information in the user section of the platform after a survey has been sent will not have any effect on that survey or any previous surveys.Ā To do that youāll need a data sync.What is a data sync?A data sync is the process of retrospectively updating your user data for a survey thatās already been sent. ĀĀĀĀĀThis is useful for a few scenarios:A user has changed departments since the survey was sent Your organisationās structure has had changes since a survey launchedIf youāre not sure if a survey sync is suitable, just get in touch with our support team who will be able to assist.Risks and WarningsThere are a few things to bear in mind with a data sync: A survey sync will update your entire survey, not just specific attributes. This means if any other data is change
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Hiveās universal engagement measureāan accurate and easily trackable snapshot of how your people are feeling at a glance.Ā š Simplified and consistent engagement trackingš Get an idea for how your people are feeling at a glanceāļø One metric to measure the success of people-focused activitiesĀ What is Hiveās engagement index?Backed by People Science, Hiveās engagement index is the average of three metrics: Advocacy (eNPS question): How likely are you to recommend our organisation as a good place to work? Pride: I feel proud to work for this organisation Loyalty: I rarely think about looking for a job with another company With this index, youāll be able to see an accurate snapshot of how your people are feeling at a glance, and track that consistently over time.Ā How do you use the engagement index?To use the engagement index in your next survey, go into Hiveās survey builder tool and create a new Engagement Survey (you canāt include an engagement index in a Custom or eNPS Survey).Ā No
Hive Customer Launch Executive, Alisha Patel, explains how to understand the feedback you get from your free-text survey questions.Ā
Hive Customer Launch Executive, Harry Wright, explains how you can easily download your survey feedback as shareable reports.Ā
Customer Success Executive, Harry Wright, explains how to make sense of your heatmaps, using filters and different views to get a bigger and better picture of your survey responses.Ā
Hive Customer Launch Executive, Alisha Patel, runs through the Hive dashboardāexplaining exactly what you can find on that screen and what you can do from there.Ā
Weāve developed a universal three-question engagement measure, backed by People Science. This index gives you an accurate and easily trackable snapshot of how your people are feeling at a glanceāperfect for leaders who donāt have time to dig into the full results of a survey. Check out thisĀ walkthrough video to see how it works:Ā Ā
Do you need to send a survey to a group made up of people across differentĀ departments or locations? You can now use our Adhoc Recipient list toĀ survey individualsĀ from different areas of the business,Ā perfect for sending surveys to project teams or dynamic workgroups.Need to raise a request?Ā Contact us!
Making sure youāre asking all the right questions.š„Create bespoke surveys that ask your burning questionsĀ šLiaise with our fabulous Support Squad to ensure all your needs are metāGain insight by using your People Science allocation to design bespoke surveysOkay, you have my attentionĀ š ā¦ what exactly is the survey template? And where do I get the survey template? š¤ FAQs Iām not sure how the confidentiality aspect works š¤ā¦ can you explain? When can I send a survey or reminder? š What if my employees are across different time zones? š Can I use a mix of questions from Hiveās question bank and my own? š Can I edit the survey template if I change my mind?š Does anyone on your team proofread these questions? š„ š« Here are some tips on getting the most out of your survey template: Okay, you have my attentionĀ š ā¦ what exactly is the survey template?The survey template allows you to easily communicate your survey requirements to ourĀ Support Squad. The template will consist o
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